By Jonathan Barrett, CEO of Comentis Consumer Duty, the Financial Conduct Authority’s (FCA) initiative to protect customers including those who are vulnerable, has been in place for a little over three months…
Tag: consumer
Turning challenges into positive outcomes: Why UK’s consumer duty aims to flip the script by putting people first
By Adam Williams, Director of Finance, Risk and Compliance with Capgemini Invent UK Financial firms in the UK are banking on cultural change and putting people before profit Honesty. Transparency. Compliance. For…